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Please booking by our"online reservation service"After booking, the system will produce a
specific reservation number and a transfer account;till now the whole process is confirmed formally. If you can’t
see the confirming information, the system will release
vacancies around 20-30 minutes, please try again later.
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Debiting announcement:
Please make sure the booking amounts and the transfer account
are coordinate with your confirming text when you pay the
deposit. Postponing charging will be seen as the deal was
canceled.
Thanks for your understanding. Our online reservation system
only offers ATM transferring service.
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Breakfast is included, extend stay has 10% discount each day(
limited in the same room type except Spring Festival vacation.)
We’ll charge the down payment by the discount amounts when you
check in, other preferential benefits will follow accordingly.
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To assure our lodging quality, each room we offer 1 extra
bed/person only( except Green Emerald ). Children over 7 years
old charge extra bed fee NT. 500/per kid, under 7 charges NT.
300 except Spring Festival vacation(NT. 500/ per kid), all
projects include breakfast.
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Remind you surely confirm the members amount while you reserve.
To assure our lodging quality,
our resorts wouldn’t accept over- lodged. If any over-lodged
situation happens,(included add person after formal
reservation), HouHu Resorts have the right to refuse your
check-in and forfeit the full amount of your deposit.
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When you accommodate,
check-in time starts at 3 PM, and the latest ends at 6
PM.
If any delaying please confirm us in advance.(Phone number:
0933799557)
Check out time is 11:00 AM.
the next day. We suggest you may check in earlier to enjoy the
extraordinary beauty environment and gorgeous vacational space.
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The cleansing fee would be added 300 NTD/per one. Please mark
in the footnote when you booked in if you carry your
pets.
If any forbidden situation happened, Our resort will keep our
authority to cancel your reservation, please excuse us.
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Houhu Resorts located in a remote district and your mobile phone
may barely have signal service besides some certain telecom
service, like Chunghwa Telecom; and the WI-FI system may not
steady all the time either. To make sure all these won’t
interfere with your interests on holiday, so please make sure
you’ve made fully consideration before you make the reservation.
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BBQ and set out fireworks are not allowed in the resort district
to maintain the lodging quality and the safety of surrounding
area. Smoking, drinking, gambling, hustling, and cooking are
forbidden indoor either. Please do not use any appliance and gas
burner that we don’t provide in case of danger. All our facility
include furniture, appliances, decoration, cushion, and tools
are seem as our property, please check out our court if you
needed. Any damages or disappearing situations happened customer
will be charged in the bill at full price. While you’re out,
please don’t forget to lock the door, windows and shut down the
appliance. Safekeeping of personal valuables and there is no
responsibility of us if your belonging gets damaged or stolen.
To maintain the lodging quality and the safety of surrounding
area, BBQ and set out fireworks are not allowed in the resort
district. Smoking, drinking, gambling, hustling, and cooking are
forbidden indoor either. Please do not use any appliance and gas
burner that we don’t provide in case of danger. All our facility
include furniture, appliances, decoration, cushion, and tools
are seem as our property, please check out our court if you
needed. Any damages or disappearing situations happened customer
will be charged in the bill at full price. While you’re out,
please don’t forget to lock the door, windows and shut down the
appliance. Safekeeping of personal valuables and there is no
responsibility of us if your belonging gets damaged or stolen.
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The feature of HouHu Resorts is its serenity space and purely
environment, and
we have a distance toward Hualien City, it takes around 50
mins to drive there. That also means it’s not as convience as in Hualien. So we
urge you not to make the reservation if you get used to the
hustle city life.
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After booking procedure on line,
please check your booking information (amount /room type/
days/date) is correct, we do not accept any mistyping mistake while you check in.
Besides, room reserved date based on the first time you book in.
To make sure other customer’s right, please don’t
procrastinate and cancel by the system repeatedly and rebook
again or reserve several book-in in different days at the same
time. If as mentions happened, our resorts keep the right to
cancel the reservation.
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To assure your right to the reservation, please fill your full
name( in Chinese ) and correct informations, and the total
lodging amount is be noticed, too. Please don’t lodge over than
the limited amount.
If as mentions happened, our resorts also keep the right to
cancel the reservation.
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To make sure your rights of reservation, please must review the
information about rooms/transportation/dining serves before
booking. If you make the reservation on line, it will seem as
the customers have already known and agreed all the policies and
information we provide on the official website.
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